Diagnose Before Quoting
No figure is given until the fault is found. A quote based on a guess is how invoices grow later.
Who We Are
Built Around One Complaint We Kept Hearing
Almost every customer arrives with the same story: someone came, took the machine apart, quoted a number that grew, and could not be reached afterwards. We built the business to remove all three of those.
So a visit runs in a fixed order. The appliance is tested before anything is opened. The fault and the failed part are explained in plain terms. One price covering the part, the labour and the callout is written down. Only then does work start.
Our technicians have years on European, Japanese and Korean appliances, including built-in units where cabinetry has to come apart and go back without a mark. They arrive uniformed and are named to you before they knock.
Most of our work now comes from repeat customers, landlords and building managers who stopped shopping around. The rest is people who were told to buy a new appliance and wanted a second opinion first.
One VisitMost repairs closed same day
6 MonthsWritten warranty per repair
Built-InIntegrated units handled too
24/7Calls answered, holidays included